CXOTalk: Leadership, AI, and the Digital Economy cover image

CIO Strategy: How IT can Create Great Customer Experiences

CXOTalk: Leadership, AI, and the Digital Economy

CHAPTER

The Importance of Digital Transformation

In the olden days, if you need to prove your income, you have to fax us or walk into a branch and give us your payroll stuff. A lot of that information now is available through APIs that I can go get with appropriate customer consent. We've been very focused on making that very easy for our clients to do everything to sign through DocuSign.

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