How to complain and get results
Money Box
00:00
I've Had a Cost That's Because of Your Failure to Provide a Service
It's so difficult this issue and my heart goes out to every student in the country. There hasn't been any precedent on exactly what the position is. The first point of call will be a complaint to the university followed by moving to some form of arbitration. And so it's a final course of action which would be some form of legal recourse.
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