4min chapter

Brave UX with Brendan Jarvis 🇺🇦 cover image

Matt Young - Using Customer Feedback to Make Better Decisions

Brave UX with Brendan Jarvis 🇺🇦

CHAPTER

The Importance of Logic in Product Management

A lot of product management is driven by passion and emotion. You do have to, I suppose, balance the needs of different personalities. It's not going to suit everyone to be face to face in a customer conversation. Most really good ideas start with some gut level of creativity that comes up. But you don't want to squash that, right? The user voices are product feedback platform.

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