The Neuroscience of De-escalation: What Organizations Can Learn From First Responders
Your Brain at Work
How to Disrupt a Bias in a Team Environment
Deescalation is about helping people see the choices that they have with autonomy. We want to directly address people's status, that they don't feel like er putting them down or attacking them in any way. So we're not trying to make individuals see th their own bias. Bhut, were tryng to have a common language so that anyone in a team cound actually call that out as well.
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