SPI 563: The 3-Phase Approach that DOUBLED Josh's Revenue Online
The Smart Passive Income Online Business and Blogging Podcast
Enhancing Customer Experience through Personalized Communication
This chapter explores the role of personalized video communication in improving customer experience and minimizing churn. It underscores the effectiveness of tools like Loom and Bonjoro for creating engaging welcome videos, while stressing the importance of ongoing customer interactions through email and support systems. Additionally, the chapter discusses pricing strategies for online courses and the significance of community engagement to foster loyalty and promote further offerings.
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