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3min chapter
Growth marketing expert Ramli John on why you’re getting user onboarding wrong
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Introduction
A discussion with Ramli John, a Growth Marketing Consultant and Educator, on the concept of Product Lead Growth and best practices for user onboarding in SaaS. Ramli emphasizes the cyclical nature of onboarding and highlights the common problem of onboarding being overlooked in companies.
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