OnBD with ALF cover image

Haleon global marketing VP Simon Peel consults with Rory Sutherland on healthcare & data

OnBD with ALF

CHAPTER

The Value of Dissent and Innovation

This chapter emphasizes the crucial role dissenters play in organizations, encouraging deeper inquiry over simply finding better answers. It explores how testing and a willingness to fail can foster a culture of creativity, supported by case studies from companies like Ocado and Amazon. The conversation also examines broader themes such as brand management, the impact of financial decision-making on innovation, and the need for a sustainable approach to consumer behavior.

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