SaaStr 428: How to Execute a Winning Self-Service Strategy with Naomi Rozenfeld, VP of Revenue @ Wix Answers, and Amelia Ibarra, SVP & GM @ SaaStr
The Official SaaStr Podcast: SaaS | Founders | Investors
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Exploring the Origins and Evolution of Self-Service Strategies in SaaS
Explore the journey of Wix Answers from a user support platform to an integral part of product development in the SaaS industry. Learn how capturing user feedback has shaped the evolution of self-service strategies to tackle challenges in SaaS businesses.
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