2min chapter

The Digiday Podcast cover image

How the Martin family went from part-time vloggers to a family of social media mavens

The Digiday Podcast

CHAPTER

Evolving Customer Journey and Importance of Trust and Authenticity in Creator Partnerships

Exploring the transformation of the customer journey into an infinity loop, highlighting the significance of trust and authenticity in interactions with consumers. The chapter underscores the value of effective partnerships between brands and creators, citing The Mom Edit and Saks collaboration as a successful case study in leveraging authenticity for campaigns.

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