3min chapter

Because You Need to Know® cover image

Quintessential Organizational Learning with Clark Quinn

Because You Need to Know®

CHAPTER

Evaluation of Complexity, Graphic Aids, Performance Support, and Interface Design

This chapter discusses the evaluation of complexity and time in development, questioning why graphic aids are not used more in civilian organizations. The conversation also explores the mindset of putting everything in the head versus utilizing performance support and emphasizes the value of finding better solutions through curation and observing problem-solving methods.

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