22min chapter

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UCStatus Podcast Episode 61: Microsoft Places and some of the latest Teams and Teams Rooms news

UCStatus Podcast

CHAPTER

Microsoft's New Places Feature and Dynamics 365 Contact Center

Discussion on Microsoft's new Places feature for booking desks and rooms in the workplace, currently in preview and requiring PowerShell configurations. The chapter also explores Dynamics 365 Contact Center's integration with Teams, its evolution, pricing, and challenges in consolidating communication tools. Additionally, the integration of contact centers with Microsoft Teams, challenges in call transfers, and reflections on vendor partnerships for a seamless experience are highlighted.

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