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Navigating the B2B Sales Dilemma
This chapter explores the complexities of the B2B sales process, highlighting the disconnect between sellers' linear methodologies and buyers' non-linear decision-making journeys. It emphasizes the necessity for sellers to adopt a more humanized, consultative approach that focuses on addressing buyer needs and building trust. The conversation also discusses the evolving role of AI in enhancing understanding of buyer sentiment and crafting tailored sales strategies.