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7min chapter
Dave Masters | How I Tested Buying and Selling Homes
How I Tested That
Customer-Driven Product Testing
Exploring the process of designing and executing tests based on customer interviews to validate a solution, leveraging existing features and tools like business canvases and Pendo for data analysis. Emphasizing the importance of using customer language in product development and the value of manual concierge tests for refining features based on direct feedback.
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