
Shep Hyken on getting customers to come back again and again
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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The 20 21 a C a Report
Sapphire: What's next for you? He says he has a consumer study that he creates every year. The report is available to everyone all you've got to do is go to his web site, hiken dot com. And when you get it, you'll subscribe to my news letter, but it will automatically kyou to a place where you can down load this report for free. Sapphires also prodging to release a book. It might even come out late next year, in time for the holidays.
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