13min chapter

The Morning Brief cover image

Why The Indian Consumer Is Still Trapped In Dark Patterns

The Morning Brief

CHAPTER

Unmasking Dark Patterns in E-Commerce

This chapter examines the alarming prevalence of dark patterns across Indian e-commerce apps, revealing that 52 out of 53 platforms utilize deceptive practices to manipulate consumer behavior. With a surge in complaints and inadequate governmental response, it highlights the urgent need for regulation and greater consumer awareness. The insights reflect a systemic issue in the digital marketplace that undermines trust and calls for collaborative efforts to combat such manipulation.

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