3min chapter

HR Leaders cover image

Making Every Moment Matter: Employee Experience for the Modern Workforce

HR Leaders

CHAPTER

What's the Ownership of the Employ Experience?

Companies that do it well spend a lot of time training their line managers and also creating ways that they can collaborate between each other. When you think about your front line team, you really want to create an experience for them that matters. You want to reach out to them when it actually mattersr to get their fee back. And so this is, to me, the ownership is across the entire organization. It really needs to be part of your ginea.

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