16min chapter

Capital Compounders Show cover image

Sangoma Technologies: A Conversation with CEO Charles Salameh

Capital Compounders Show

CHAPTER

Navigating Innovations in Business Communications

This chapter explores the ongoing significance of cloud-based fax solutions and SIP trunking, spotlighting Sangoma's key role in ensuring reliable communication during critical times. It discusses the integration of AI technologies in enhancing call center efficiency and customer satisfaction, alongside the development of a new patient relationship management system aimed at improving doctor-patient communication. The narrative emphasizes the cultural shifts and operational improvements post-acquisitions, underlining the potential for transformation and growth within a company.

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