What's Going on in Ottawa?

WestJet and Air Canada execs were also there being questioned by members of Parliament. "Everybody is apologetic, but I don't think anybody got a clear answer," says John Defterios. The one big change we might see that the airlines are not going to be happy about is greater fines, perhaps more scrutiny,. New regulations governing refunds, cancellations, compensation, tougher regulations, I think, are coming.