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Conversational AI at Expedia with Molly Dickinson

VUX World

CHAPTER

What's Next for Chat GBT?

We're in this phase right now, especially with the younger generation where I'm curated is better. And so what you just mentioned about how chat GBT is responding feels a little bit less curated than how we're used to designing. But at the same time with businesses, you can't really do that because they're going to be responsible for whatever is happening. That's interesting to me. Think of, you know, how things kind of are transferring on social media. And I wonder if any of that will come to play and how we design. It's definitely more natural. Some of the stuff would take a conversation designer ages to be able to create the responses to enable a free flowing

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