Talentless CX Audit | Vibing with Discount Codes Zoe Kahn | Let's Laugh About It | Episode 42
Let’s Laugh About It
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Auditing Customer Experience for Talentless.co
This chapter delves into the customer experience journey of the clothing brand Talentless.co, analyzing features like discount codes and email marketing. The speakers identify strengths and weaknesses in customer service and suggest improvements for better engagement and shopping satisfaction.
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