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Why Innovation Labs Fail and How to Fix Them with Leslie Grandy (Ex-Amazon, T-Mobile, & Best Buy)

The Frictionless Experience

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Rethinking Innovation: Integrating Creativity and Operations

This chapter explores the challenges faced by innovation labs through the example of a failed wireless picture frame, highlighting the need for operational integration with creativity. It also discusses the potential of generative AI in fostering innovative thought and encourages a fresh perspective on traditional innovation methods.

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