The Unofficial Shopify Podcast cover image

How Smart Brands Win Top-of-Funnel in 2025

The Unofficial Shopify Podcast

CHAPTER

Enhancing Customer Experience Through Self-Service and Novelty in E-Commerce

This chapter addresses the complexities of order cancellations and emphasizes customer convenience in e-commerce. It introduces Cleverific, a self-service portal that empowers customers to manage their orders while also discussing how innovative data presentation can boost customer engagement.

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