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E67 - Chris Voss: How to be a killer communicator
The High Performance Podcast
Are You Refusing to Answer Me Back?
CNN's John Defterios sat down with a former FBI agent to talk about his negotiating style. He said he would start by taking educated guesses of what the fugitives were feeling and looking like, then put a vision in their head for them coming out safely. After six hours of talking they finally came out one at a time - without saying a word. They never said a word when we got outside. The first one to come out was a female. And i went to talk to em, like i'v been talking...and she says, whyd you want us to go away? I'm like, cool. This is right. Some negotiating. That's a scientific
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