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How to Drive Change in the Design Process?
I've seen some attempts that change from on high, particularly around new ways of developing product. What I've seen is the leadership articulating a vision for how they want things to work. And then as change starts rippling kind of deeper and deeper into the organization, it becomes more and more diffuse. At the point where the work is actually happening, the change doesn't hit them. So yeah, there's no guarantee. But I think that's all you can do is kind of bake it into your whole big group care.