5min chapter

Agile for Humans with Ryan Ripley and Todd Miller cover image

4: Evidence-Based Management - Current Value (CV) in EBM

Agile for Humans with Ryan Ripley and Todd Miller

CHAPTER

Measuring Current Value Through Referrals and Customer Satisfaction in Business

Learn about the importance of referrals and customer satisfaction in consulting and training businesses, and how feedback drives service improvement.

00:00

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