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Ravi Mehta (Outpace) Analyzes the Switching Costs from Jira to Linear, Plus Unity's Pricing Faux Pas

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The Challenges of Model Overhaul and Pricing Changes in Enterprise Software

This chapter discusses the challenges and issues surrounding a model overhaul and pricing changes in enterprise software. The speakers highlight the importance of effective communication and the need to align timelines with customers' deployment and usage patterns. They mention the lack of information about grandfathering customers and the absence of opt-in or opt-out options.

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