
#228: Lynsi Snyder, Owner and President of In-N-Out Burger – Loyalty is a two-way street
How Leaders Lead with David Novak
Exploring the Evolution of the Secret Menu
This chapter explores the evolution of the secret menu at a popular burger chain, spotlighting items like the 'animal style' option. It discusses how social media has influenced customer engagement and the customization of burgers, revealing fan-favorite adaptations.
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