2min chapter

How Leaders Lead with David Novak cover image

#228: Lynsi Snyder, Owner and President of In-N-Out Burger – Loyalty is a two-way street

How Leaders Lead with David Novak

CHAPTER

Exploring the Evolution of the Secret Menu

This chapter explores the evolution of the secret menu at a popular burger chain, spotlighting items like the 'animal style' option. It discusses how social media has influenced customer engagement and the customization of burgers, revealing fan-favorite adaptations.

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