#244 How to Hire the PERFECT Employee Every Time
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Intro
John Wilson welcomes Jack Carr and previews a four-step playbook for hiring A-players, with sponsor mentions and episode framing for 2025 hiring challenges.
In this episode of Owned and Operated, John Wilson is joined by Jack Carr from Jackquisitions to break down how to hire the perfect employee—the true A-player who moves your business forward. From defining success to matching personality to role, John and Jack share a 4-step playbook to build an offer A-players want, market the job like a product, scope roles tightly with clear KPIs, and screen for the right behavioral fit.
They dive into why you should treat hiring like marketing & sales, how to position your Indeed post (lead with “No On-Call,” Guaranteed 40 Hours, etc.), why unrealistic comp bands repel talent, and how scenario-based interviews reveal coaching temperament. John shares real examples from running a $30M HVAC, plumbing & electric company and the QA Tech role that slashed callbacks.
Together, they unpack:
• Offer first: Would you choose you? Comp, benefits, trucks, safety, facility
• Market the job: Indeed ≈ GMB—headline your differentiators to get seen
• Tight scope + KPIs: Roles people actually want, with success metrics in the post
• Personality-to-seat fit: Coach vs. closer; stress tests & scenario questions (QA Tech example)
🎙️ Host
John Wilson
🎙️ Guest
Jack Carr
💼 Special Thanks to First Internet Bank!
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More Ways To Connect with O&O
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC
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