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Can AI be empathetic? Reinventing client experiences
Smart Talks with IBM
How Watson Helps Sydney Persist Conversations With Members
Sydney looks at the photo and says, why are you loading up on carbs? I mean, is that what you're talking about? Exactly. This is in pilot with our house account, which is 80,000 members right now. It can tell you, it can show it a cup and it can tell you this is a coffee with no milk and it's going to be 70 calories. And basically, that's how we build the healthy habits out there.
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