Can AI be empathetic? Reinventing client experiences
Smart Talks with IBM
00:00
How Watson Helps Sydney Persist Conversations With Members
Sydney looks at the photo and says, why are you loading up on carbs? I mean, is that what you're talking about? Exactly. This is in pilot with our house account, which is 80,000 members right now. It can tell you, it can show it a cup and it can tell you this is a coffee with no milk and it's going to be 70 calories. And basically, that's how we build the healthy habits out there.
Transcript
Play full episode
