3min chapter

The Community Experience cover image

The Pandora’s Box of Customer Experience with Nick Glimsdahl

The Community Experience

CHAPTER

Building Business and Building Community

Yend: Approaching it with an attitude of compassion is a good start. He says there's such a pressure to resolve things quickly and move on. Yend thinks companies should challenge the idea that people are numbers at work. The pandemic has really brought the opportunity right between great resignations, he adds.

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