13min chapter

The Home Service Expert Podcast cover image

From Convict to CEO - A Journey of Transformation with Weldon Long

The Home Service Expert Podcast

CHAPTER

Navigating Sales Challenges and Building Trust

This chapter explores the hurdles faced by inexperienced sales individuals and emphasizes the importance of offering options for a better customer experience. Through examples from the kitchenware and pizza industries, the discussion highlights financial transparency and operational structure as foundations for successful service businesses. The chapter concludes by stressing the need for personal connections and relationship building in sales, illustrating how humor and genuine interest can enhance customer rapport.

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