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When Customers Want To Talk To A Human, with Samantha Stone

B2B Growth

00:00

Is There a Threat?

"We've never gone through something like this on a global scale. So we need to make sure that we're thinking about the infastratur to protect the data of the people that we're serving in this situation," she said. "These are the times we're talking to a human is probably better than talking to a machine."

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