11min chapter

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy cover image

Workday & Salesforce Partnership, Birmingham City Council's ERP Failure, Fedex Digital Transformation Lessons

Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy

CHAPTER

Navigating Cultural and Change Management Challenges

This chapter explores the impact of cultural differences on workplace transitions, utilizing frameworks like Hofstede's and insights from 'The Culture Map'. It addresses the complexities of change management, emphasizing the need to proactively engage team members and process emotional responses to change. The discussion also highlights the importance of understanding resistance to change as a legitimate concern rather than mere negativity, advocating for respectful communication to foster acceptance.

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