19min chapter

Speaking of Psychology cover image

Bridging the generation gap at work, with Megan Gerhardt, PhD

Speaking of Psychology

CHAPTER

Navigating Intergenerational Feedback Dynamics in the Workplace

The chapter delves into the evolving feedback dynamics between older managers and Gen Z employees, emphasizing the importance of curiosity over judgment to bridge the generational gap. It explores the challenges young employees face in receiving critical feedback post-COVID and the necessity of explaining the feedback process proactively. The narrative highlights the significance of open conversations and understanding differing communication perspectives to improve intergenerational relationships in the workplace.

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