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Navigating Intergenerational Feedback Dynamics in the Workplace
The chapter delves into the evolving feedback dynamics between older managers and Gen Z employees, emphasizing the importance of curiosity over judgment to bridge the generational gap. It explores the challenges young employees face in receiving critical feedback post-COVID and the necessity of explaining the feedback process proactively. The narrative highlights the significance of open conversations and understanding differing communication perspectives to improve intergenerational relationships in the workplace.