3min chapter

"World of DaaS" cover image

Sheila Heen: How to Navigate Hard Conversations

"World of DaaS"

CHAPTER

Coaching and Evaluating

Coaching is the engine for learning and improvement, but it really needs to be paired with appreciation. A shortage of appreciation can get in the way of my willingness to take the coaching. For many people, constant evaluation actually hurts their ability to learn and grow. Some people will thrive in that system if they're high on the hierarchy or feel safe.

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