8min chapter

CXOTalk: Leadership, AI, and the Digital Economy cover image

How to Get Customers with AI and Personalization | CXOTalk #857

CXOTalk: Leadership, AI, and the Digital Economy

CHAPTER

The Power of Personalization in Customer Relationships

This chapter explores how brands utilize AI to create personalized customer interactions, enhancing consumer experiences and fostering trust. It also critiques the potential pitfalls of over-reliance on technology, emphasizing the need for ethical practices in marketing.

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