
How to Get Customers with AI and Personalization | CXOTalk #857
CXOTalk: Leadership, AI, and the Digital Economy
The Power of Personalization in Customer Relationships
This chapter explores how brands utilize AI to create personalized customer interactions, enhancing consumer experiences and fostering trust. It also critiques the potential pitfalls of over-reliance on technology, emphasizing the need for ethical practices in marketing.
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