How to become a "friction-fixer" with Bob Sutton
Worklife with Adam Grant
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Rethinking Leadership Dynamics
This chapter examines the importance of addressing workplace inefficiencies and the value of balancing passion with indifference in organizational culture. It emphasizes the need for leaders to immerse themselves in day-to-day operations, fostering empathy and understanding of team dynamics. Through discussions on privilege, friction, and effective communication, the chapter challenges conventional leadership approaches and advocates for authentic engagement with team members.
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