Importance of Providing Balanced Feedback

Kim, Jason and Amy discuss the difference between feedback and nitpicking. Kim says, "There is one rule of thumb that applies to criticism in general but is especially good advice when you’re really busy and nerves are frayed. It’s best summed up by advice a friend’s godfather gave her at her wedding. 'If it’s brown flush it down. If it’s yellow let it mellow.' She got married on an island with a poor septic system, and this was a sign by all the toilets. But as her godfather said, 'These are words to live by. If there’s a big stinking problem talk about it before it fouls your relationship. But if it’s a small thing, let it go.'"

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