ACTIONABLE TAKEAWAYS:
-
Facial Expressions Control Tone: Your facial expressions influence your tone. For example, leaning in creates a concerned tone, while tilting your chin up can convey curiosity.
-
Slow Down Your Questions: Asking questions too quickly leads to poor answers. Slow down the second half of your question to give prospects time to think and respond meaningfully.
-
Master the Five Types of Tone: Use different tones—curious, confused, concerned, challenging, and playful—to guide conversations and elicit the right responses.
-
Challenge Prospects with a Direct Tone: A challenging tone helps push prospects to take action, especially when addressing tough issues like low-quality leads.
JEREMY'S PATH TO PRESIDENT'S CLUB:
- Founder @ 7th Level
- VP of Sales @ Pinnacle Security
RESOURCES DISCUSSED:
