The Principle of Reciprocity

I think that the three words that are so important for us to use when some one brings us a difficult feeling is, tell me more. Let there be space for anxiety, for sadness, for loss, for grief, for whatever it is. And if you do that, if you say, tell memore about that, instead of give em the hisman and stay shallow, they will open up. They will share with you. To me, that's real connection. I love the symbol system you used to describe the way you talk to people and the way they narrate their story. You make a really great point where you say, the story people come to you with in the beginning