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Ep 28: Doing Customer Discovery in Defense

Crossing the Valley

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Building Trust and Partnerships in Defense Technology

This chapter explores the critical importance of commitment and trust in the defense technology sector, emphasizing how mission-driven mindsets shape employee roles and customer relationships. It discusses navigating complex regulatory environments, customer discovery, and the need for reliable, adaptable technology that aligns with military operations. The speakers share insights on creating strategic partnerships, fostering trust through transparency, and the challenges faced when transitioning innovative ideas to practical solutions.

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