3min chapter

Invest Like the Best with Patrick O'Shaughnessy cover image

Todd McKinnon - Creating and Defining a New Market Category - [Founder’s Field Guide, EP.7]

Invest Like the Best with Patrick O'Shaughnessy

CHAPTER

What Have You Learned From Bad Clients?

It's always dangerous to blame the customer for a problem, so ive always liked really id away from putting any blame on the customer if something doesn't work out well. Too many times we just should just recognize that and not poured as many resources into those certain customers because wasn't going to be paid back. They just can't execute on their side, and they weren't a good partner there. No one ever wants to blame some one else, but sometimes that's kind where the blame is warranted. We have a product that does it. Adds another layer of security by doing multi factor authentication, so not only password, but also checks a six digit code or sends you a push notification...

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