Matt Young shares the importance of aligning engineering, product, & design, the roles of creativity and logic in decision making, and using customer feedback wisely.
Highlights include:
â How do you know when itâs time to kill a feature?
â Why and when do you speak directly with people?
â How have you integrated your engineering and product orgs?
â When should you deploy emotion and when should you temper it with logic?
â How should customer feedback be used to influence executive leadership?
======
Who is Matt Young?
Matt is the CEO of UserVoice, a software company that helps growing B2B SaaS companies to collect and make sense of customer feedback.
Before joining UserVoice in 2015, Matt was the Vice President and CTO of Vodori, a digital marketing consulting and product company. There, he spent seven years focused on achieving excellence in enterprise software development.
After earning a Bachelor of Science in Computer Science, as well as a Masterâs of Science in Computer Science, Matt invested 22 years in engineering before becoming a product leader â a journey that gives him a unique and valuable perspective.
Matt has recently been generously sharing that perspective with product people at Product School and Product Camp, as well appearing as a guest on podcasts such as the Scale Up Show, Lessons On Product and Tied Together, amongst others.
======
Find Matt here:
LinkedIn: https://www.linkedin.com/in/mattcyoung/
Twitter: https://twitter.com/UserVoice
Website: https://uservoice.com/
Blog: https://uservoice.com/blog
======
Liked what you heard and want to hear more? Subscribe and support the show by leaving a review on Apple Podcasts (or wherever you listen).
Follow us on our other social channels for more great Brave UX content!
YouTube: https://www.youtube.com/TheSpaceInBetween/
LinkedIn: https://www.linkedin.com/company/the-space-in-between/
Instagram: https://www.instagram.com/thespaceinbetw__n/
======
Hosted by Brendan Jarvis:
LinkedIn: https://www.linkedin.com/in/brendanjarvis/
Website: https://thespaceinbetween.co.nz/
Twitter: https://twitter.com/brendanjarvis/
