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6min chapter
Importance of Developing the Front-Line of Customer Success
Gain Grow Retain
Is There a Framework for Employee Success?
The first element of our employee success a framework is really knowing your talent. And you've got folks that are brand new to the company, certainly that are just getting started in their role. You know, how do we connect the role into the broader vision amission? And then how dowe breakdown goals at the leader level, manager level, at the ice level? Because that's so important, jay. It's so important to have that direction.
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