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11min chapter
Difficult Conversations with Sheila Heen
Negotiate Anything
Evolution of Negotiation Practices
The chapter discusses the evolution of negotiation practices from the 90s to the present, focusing on the impact of technology like email and text messages. It explores the challenges of resolving conflicts through digital platforms and emphasizes the importance of conflict resolution skills for creating a more peaceful world.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode