Erika Taught Me  cover image

How To Never Lose A Negotiation With Chris Voss

Erika Taught Me

00:00

How Do You Succeed at Work?

In the Burnham case, we were told there's an over here, a wiretap, any, you know, one of our hostages is on a phone. So I'm still relatively new to the game at the time. We knew the bad guys won't go to put them on a phone, so we didn't ask. "It's defeating yourself before you make an ask," he says.

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