18min chapter

Analyse Asia with Bernard Leong cover image

How Agentforce is Transforming Businesses in ASEAN with Sujith Abraham

Analyse Asia with Bernard Leong

CHAPTER

Unpacking Generative AI and Agentforce in Enterprises

This chapter explores the distinctions between generative AI and AI agents, particularly their applications in business environments. It highlights the transformative role of Agentforce, showcasing case studies and the importance of data integration, trust, and efficiency in deploying AI solutions. Additionally, it discusses innovative business models aligned with customer needs, emphasizing the impact of AI on enhancing operational efficiency and customer engagement in various sectors.

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