PM Trends Report Deep Dive w/ Jordan Muela
Peter Lohmann's Podcast
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Navigating Property Management Communication
This chapter explores the critical role of communication in property management and its effect on resident perceptions and renewal rates. It discusses the balance between maintenance efficiency and urgency, highlights the challenges of aligning expectations between property owners and managers, and emphasizes the importance of educating clients on the property management landscape. Additionally, the chapter delves into the significance of content marketing and maintaining a proactive relationship with residents to build trust and differentiate services in a competitive market.
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