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AI for Driving Results, and Empathy, in Collections - with Christopher Reese of Cresta

AI in Financial Services Podcast

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How to Drive Business Results With AI Insights

Daniel: You can get deeper insights into the whole business operation through these systems. And those insights can be tough to hear too, right Matt? Yeah, absolutely. Very much don't kill the messenger, right? But I mean, that's the reality. Like we had no way of being able to measure whether these things were being done or not before. Daniel: If we're finding ourselves in an area where AI is helping us be more empathetic, it shows the true potential of this technology.

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