Enhancing Listening Skills and Asking Thought-Provoking Questions for Effective Communication

Inspired by his great article on getting the basics right before embracing new technologies, Paul Matthews returns to the podcast to discuss how we do that in 2024.

From the fundamentals of problem discovery to driving successful behaviour change, working well with stakeholders and much more, this is a great reminder before 2024 really gets going.

Timestamps

00:00 Introduction to Paul and the episode

02:33 Defining impact in your organisation

09:31 Discover problems before you act

17:57 Understanding your L&D brand

25:21 The importance of listening

30:40 Basics of good behaviour change

38:49 Who do problems affect and how?

How to connect and useful links

Read ‘Go back to basics before embracing shiny new technologies’ here: https://www-trainingzone-co-uk.cdn.ampproject.org/c/s/www.trainingzone.co.uk/develop/business/go-back-to-basics-before-embracing-shiny-new-technologies?amp

Connect with Paul on LinkedIn: https://www.linkedin.com/in/paulmatthews100/

Visit his website and sign up to his newsletter here: https://paul-matthews.com/