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Getting The L&D Basics Right For More Impact In 2024 | L&D Disrupt | Episode 56
L&D Disrupt
Enhancing Listening Skills and Asking Thought-Provoking Questions for Effective Communication
This chapter emphasizes the significance of self-awareness in improving listening skills by focusing on clarification, ditching assumptions, and active listening. It highlights the importance of diagnosing problems in real-time, reflecting information back, and preparing thoughtful questions for effective communication.
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